{"id":17534,"date":"2026-10-10T00:42:30","date_gmt":"2026-10-09T16:42:30","guid":{"rendered":"https:\/\/ornamentshop.shop\/?page_id=17534"},"modified":"2026-10-10T00:42:30","modified_gmt":"2026-10-09T16:42:30","slug":"shipping-policy","status":"publish","type":"page","link":"https:\/\/ornamentshop.shop\/index.php\/shipping-policy\/","title":{"rendered":"Shipping Policy"},"content":{"rendered":"\n

Shipping Policy<\/strong><\/h3>\n\n\n\n

At Ornament Shop<\/strong>, we strive to process and ship all orders as quickly as possible. Our standard fulfillment time is 3-5 business days<\/strong> from the date of purchase. However, during peak holiday seasons (November\u2013December<\/strong>), processing times may be longer.<\/p>\n\n\n\n

Production & Shipping Times<\/strong><\/h3>\n\n\n\n
    \n
  • Orders placed after normal business hours will be processed (not shipped) the next business day.<\/li>\n\n\n\n
  • We\u00a0do not produce, personalize or ship orders on weekends or holidays<\/strong>.<\/li>\n\n\n\n
  • We do not ship to P.O. Boxes.<\/strong><\/li>\n<\/ul>\n\n\n\n

    Production Time for Personalized Items<\/strong><\/h3>\n\n\n\n

    If your order includes a personalized item<\/strong>, please note that production and personalization take an additional 5 business days<\/strong>, depending on the level of customization required. This is separate from the shipping time.<\/strong><\/p>\n\n\n\n

    What Happens During Processing?<\/strong><\/h4>\n\n\n\n
      \n
    1. Receiving the Item:<\/strong>\u00a0The product arrives at our warehouse and is prepared for customization.<\/li>\n\n\n\n
    2. Personalization:<\/strong>\u00a0Depending on the order, we either\u00a0print or hand-paint<\/strong>\u00a0the requested customization with care.<\/li>\n\n\n\n
    3. Final Packaging:<\/strong>\u00a0The item is carefully checked for quality, packaged securely, and prepared for shipment.<\/li>\n\n\n\n
    4. Shipping Station:<\/strong>\u00a0The order is then sent to our shipping station, where we add the invoice and shipping label.<\/li>\n\n\n\n
    5. Carrier Pickup:<\/strong>\u00a0UPS or USPS picks up the package from our warehouse.\u00a0At this point, the shipping time begins.<\/strong><\/li>\n<\/ol>\n\n\n\n

      Shipping Time<\/strong><\/h3>\n\n\n\n

      Once production is complete, your order is handed over to the selected shipping carrier (UPS or USPS<\/strong>), and the standard shipping time applies based on the method chosen at checkout.<\/strong><\/p>\n\n\n\n

      Shipping Locations & Delivery Estimates<\/strong><\/h3>\n\n\n\n
        \n
      • Our main headquarters is located at:
        215 Monroe Street North, Hudson, WI 54016<\/strong>.<\/li>\n\n\n\n
      • Orders may arrive in multiple shipments if fulfilled from different locations.<\/li>\n\n\n\n
      • Standard shipping within the\u00a0continental U.S.<\/strong>\u00a0typically takes\u00a03 to 10 business days depending what shipping carrier you choose during checkout.<\/strong><\/li>\n<\/ul>\n\n\n\n

        Shipping Methods & Rates<\/strong><\/h3>\n\n\n\n
          \n
        • We ship via\u00a0USPS and UPS<\/strong>\u00a0for domestic orders. Rates are calculated at checkout based on weight and destination.<\/li>\n\n\n\n
        • Orders ship via UPS, but Economy packages might be delivered by USPS.<\/li>\n\n\n\n
        • First-Class & Ground Shipping<\/strong>: The most affordable option but may experience delays, especially during peak seasons.<\/li>\n\n\n\n
        • The time of your shipping time depends on the shipping time you choose in checkout.<\/li>\n<\/ul>\n\n\n\n

          Pre-Order Policy<\/strong><\/h3>\n\n\n\n

          When placing a pre-order<\/strong>, please carefully review the estimated shipping date<\/strong> listed on the product page. This date is an estimate and may be subject to change due to production or shipping delays.<\/p>\n\n\n\n

          Important Pre-Order Details:<\/strong><\/h4>\n\n\n\n
            \n
          • Payment:<\/strong>\u00a0Pre-orders are charged at the time of purchase to reserve your item.<\/li>\n\n\n\n
          • Shipping Dates:<\/strong>\u00a0Estimated ship dates are provided on the product page, but delays can occur due to unforeseen circumstances.<\/li>\n\n\n\n
          • Multiple Items in One Order:<\/strong>\u00a0If your order contains both\u00a0in-stock<\/strong>\u00a0and\u00a0pre-order<\/strong>\u00a0items, they may be shipped separately. Additional shipping fees may apply.<\/li>\n\n\n\n
          • Order Updates:<\/strong>\u00a0We will provide email updates if there are significant changes to the estimated shipping timeline.<\/li>\n<\/ul>\n\n\n\n

            International Shipping<\/strong><\/h3>\n\n\n\n
              \n
            • We ship to over\u00a0100 countries worldwide<\/strong>. International shipping rates vary and are calculated at checkout.<\/li>\n\n\n\n
            • International orders may be subject to\u00a0taxes, duties, and customs fees. This can be paid for at Checkout.\u00a0<\/strong>This charge is\u00a0the responsibility of the recipient. These fees vary by country and are not controlled by us.<\/li>\n<\/ul>\n\n\n\n

              Order Changes & Cancellations<\/strong><\/h3>\n\n\n\n
                \n
              • Once an order is placed, we have a\u00a02-hour window<\/strong>\u00a0to make changes or cancellations. After that, modifications cannot be guaranteed.<\/li>\n\n\n\n
              • To request changes or cancellations, please email us immediately at\u00a0change@ornamentshop.com<\/strong>\u00a0with your\u00a0order details.<\/strong><\/li>\n<\/ul>\n\n\n\n

                Lost, Delayed, or Incorrect Shipments<\/strong><\/h3>\n\n\n\n

                Once your order has shipped, the responsibility transfers to our shipping partners<\/strong>. Please refer to your tracking email for updates. We are not liable for:<\/p>\n\n\n\n

                  \n
                • Incorrect addresses were provided at checkout<\/li>\n\n\n\n
                • Missing packages marked as delivered by the carrier<\/li>\n\n\n\n
                • Delays due to weather, customs, or other unforeseen circumstances<\/li>\n<\/ul>\n\n\n\n

                  If you experience a shipping issue, we recommend contacting the carrier directly to file a claim.<\/p>\n","protected":false},"excerpt":{"rendered":"

                  Shipping Policy At Ornament Shop, we strive to process and ship all orders as quickly as possible. Our standard fulfillment time […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-4)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-17534","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/ornamentshop.shop\/index.php\/wp-json\/wp\/v2\/pages\/17534","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/ornamentshop.shop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/ornamentshop.shop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/ornamentshop.shop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/ornamentshop.shop\/index.php\/wp-json\/wp\/v2\/comments?post=17534"}],"version-history":[{"count":1,"href":"https:\/\/ornamentshop.shop\/index.php\/wp-json\/wp\/v2\/pages\/17534\/revisions"}],"predecessor-version":[{"id":17535,"href":"https:\/\/ornamentshop.shop\/index.php\/wp-json\/wp\/v2\/pages\/17534\/revisions\/17535"}],"wp:attachment":[{"href":"https:\/\/ornamentshop.shop\/index.php\/wp-json\/wp\/v2\/media?parent=17534"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}